Accessibility in the museum

As part of the national designation “Travel for Everyone”, the HNF has been certified and now bears the distinction “accessibility certified”.

Most areas of the Heinz Nixdorf Museums Forum are barrier-free and accessible to wheelchairs. Below you can find an overview of important information on this topic.


Two elevators bring you to all floors.

Exhibition rooms

The entire permanent exhibition and the special exhibitions are wheelchair friendly.

Accompanying companions

Designated companions of people with disabilities are admitted free of charge.

Museum café

The museum café F7 is located at ground level in the entrance area.

Tours for the visually impaired

A special tour offers blind and visually impaired people the opportunity to experience the museum haptically.

Guide dogs

Guide dogs are welcome in the entire museum and the bistro.

Flooring in the museum

The foyer and the event rooms on the ground floor have stone, parquet and carpet floors. Both the permanent exhibition on the first and second floor and the special exhibitions have linoleum and parquet floors.


There are two defibrillators, one each on the ground floor and the third floor in the staircase.

First aid

A first-aid room is located in the basement. If you require first aid, please contact the museum staff.


Cloakrooms and lockers can be found in the basement of the museum and are wheelchair friendly.

Public transport

The bus stop for lines 9 and 14 of the Padersprinter is located directly in front of the HNF. The path from the bus stop to the museum is wheelchair friendly.


Four parking spaces for those with disabilities are available directly in front of the building.


If required, a wheelchair can be borrowed from reception.

Seminar rooms

All seminar rooms and the auditorium are wheelchair friendly.

Available seating

Convenient folding chairs are available at no extra cost for the duration of your visit. They can be found at the beginning of the tour on the first floor and in the special exhibitions on the third floor. In addition, the corners of the exhibition are designated quiet zones with benches.


A toilet for those with disabilities is located in the basement. Additional toilets are located on each floor.